I have an issue with my apartment. Who should I call?
If you have any problem in your apartment that requires work, simply contact our main office to make a request. Online maintenance request can also be sent through our website.
I have an after hours emergency, who should I call?
In the case of an absolute emergency that occurs when our office is not open (i.e. major water leak, power outage, etc.) please contact our answering service at (630) 790-7108. The appropriate party will be reached for immediate assistance.
My building is located in an area that requires a residential parking permit, where can one be obtained?
Residential parking permits can be obtained from the City of Chicago. For details, please contact the Office of the City Clerk at (312) 744-6770 or visit chicityclerk.com.
Who do I call to set up utility accounts?
It is your responsibility to contact the utility companies to set up any accounts for services not included in your rent. The following companies service the City of Chicago. Please note that it is your responsibility to be available to allow access to any utility companies seeking to perform work on your behalf.
Electricity: Commonwealth Edison (ComEd) (800) 334-7661, www.exeloncorp.com
Gas: Peoples Gas (866) 556-6001
Who can I use for Cable TV/Phone Service?
Please note that while we do allow installation of cable TV, do not allow satellite dishes to be put on the building. You can contact the following companies to see if they service your building. Please note that it is your responsibility to be available to allow access to any utility companies seeking to perform work on your behalf.
Comcast: (800) 266-2278, www.comcast.com
RCN: (800) 746-4726, www.rcn.com
AT&T: (800) 288-2020, www.att.com
I have to break my lease, what are my options?
In order to break your lease, you must contact our main office to receive instructions and the paperwork in order to sublease your unit. A sublease agreement form will be required and can be found on our website.
